Contacting you-

Subject to your prior expressed consent for using our services, we may use personal data to send you marketing communications in relation to hforhandmade owned products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out anytime you want.

For safety and security-

We use personal data to verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies.

2.Disclosure of user data

We may employ third-party companies and individuals due to the following reasons:

To facilitate our services;

To provide the service on our behalf;

To perform website-related services; or

To assist us in analyzing how our website is used.

We want to inform our website users that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalfs such as website hosting, email services, marketing, sponsoring of sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. Unfortunately, the transmission of information over the internet is not completely secure and no method of electronic storage is 100% secure and reliable, and hence we cannot guarantee absolute security.

Once we receive your information, we utilize commercially reasonable procedures and security features to prevent unauthorized access.

Link to other sites

We provide links to other websites for your convenience and information. These sites may have their own privacy policies in place. We are not responsible for the content of linked sites or any use of the sites. This privacy statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

Children’s privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately so that we will be able to do necessary actions.

Changes to the privacy policy

We may periodically change this privacy statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. We expect most such changes to be minor. Any non-material changes will take effect immediately upon posting of an updated Privacy Statement.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at ssupport@hforhandmade.com. If you do not agree with our privacy policy, please refrain from using our website any further.

(Due to current situations we are operating with limited staff, there might be delay in responses your patience is highly appreciated)

Please note that hforhandmade or its employees will never send any payment link or ask for sensitive information like VPA-UPI related, User ID, PIN, Internet Banking passwords, Card details, CVV No, OTP, etc, through phone/SMS/email or any manner. pls be educated and never share such details to anyone.

Disclaimer

“hforhandmade is a leading brand for women’s apparels, footwear and home decor in India. The size and prominence of our brand unfortunately sometimes attracts the attention of unscrupulous individuals who falsely claim to provide goods and services under our popular brand name ‘hforhandmade’ on rogue and fraudulent websites that bear no authorization or relation to the quality of our brand’s products.

hforhandmade has recently noticed that fraudulent, unauthorised and unscrupulous individuals in the market are using our registered trademarks and/or its variations with a view to tarnish the goodwill and reputation of our brand name ‘hforhandmade’ and/or cheat the public at large. We accordingly wish to caution our beloved customers that hforhandmade has neither appointed nor authorized any persons to act on its behalf or use our name, trademarks and logo and hereby advise individuals and other parties concerned to not fall prey to such fraudulent activities. Please note that the official website for our brand is “https:hforhandmade.com” only.”

“While we routinely report and initiate the appropriate legal action against such abuses to law enforcement agencies, we would also request you to kindly report any suspicious promotional messages, fake websites and/or e-commerce portals who are intending to make a fast buck by misappropriating the familiar and trustworthy name of ‘hforhandmade’. You may report any such abuse at support@hforhandmade.com

Disclaimer

We would like to inform our valued customers that our brand does not engage in making unsolicited or fake calls to customers. We have become aware of instances where individuals are receiving fraudulent calls impersonating our brand representatives.

Please note that our official communication channels include our verified contact information, such as our official website, email addresses, and social media accounts. We urge you to exercise caution and not disclose any personal or financial information to anyone claiming to be associated with our brand over phone calls that you have not initiated.

To ensure the security of your personal information, we recommend verifying the authenticity of any communication received by contacting our official customer support team directly through our verified channels. Your privacy and trust are of utmost importance to us, and we are taking necessary measures to address this issue.

If you receive any suspicious calls claiming to be from our brand, we encourage you to report them to support@hforhandmade.com to prevent further fraudulent activities. We apologize for any inconvenience caused and thank you for your continued support and trust in our brand.

Please stay vigilant and protect yourself from potential scams. Together, we can maintain a secure and trustworthy customer experience.